Privacy

Effective Date: June 28, 2024

This website is intended for parents, tutors, teachers and other adults to find, download and print quality learning materials for their children or students.  

We do not have any online activities for children, and our web pages are not directed at children. Children cannot create accounts or log in to our website. We do not collect data from, or about, children in any way.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act) as we do not collect information from anyone under 13 years of age. Our website is directed at adults.

Personal Information Collection & Use

We collect information from site users when they complete and submit a form on our website, including when they create an account, purchase a workbook, subscribe to our newsletter, download our free ebook, enter a contest, respond to a survey or use our contact forms.

Cookies

We use cookies to enable us to track usage of our website, to remember and process items in shopping carts, to log users into member only parts of the website and to help us track and save user preferences for future visits. Cookies are not used to gather personal information from your computer.

We also use cookies in conjunction with Google Analytics and advertising (see "Google Analytics" and "Advertising" below).

You can control your browser’s settings regarding cookies through your browser's options. This will allow you to prevent your browser from accepting new cookies, have your browser notify you when you receive a new cookie, or disable cookies altogether. However, if you disable cookies in your browser certain features of our website may not work properly.

Google Analytics

Like tens of millions of other websites, we use Google Analytics to assist us in the capture and analysis of web traffic and usage data. Google Analytics uses browser cookies to collect data. The data we can access from Google Analytics is aggregated and does not include personally identifiable information. We encourage you to view Google's Privacy Policy and this Google Analytics Help Page for additional information. 

Advertising

We allow advertising by third parties. Once you have clicked on an advertisement and left our site, you should read the privacy policy of the advertiser or sponsor to see how your personal information will be handled. K5 does not monitor and is not responsible for the privacy policy of such websites.

We use an advertising server, Google Ad Manager, to manage the display of ads on our site. In conjunction with Google Ad Manager, we use Google Adsense, a program run by Google to deliver advertisements.  These programs include the use of cookies. For information about Google's privacy policy click here. For information about Google's use of cookies and other technologies in advertising, click here.

Use of Information

We may use the information we collect from you in the following ways:

  • to provide our products and services to you;
  • to provide support for our products and services;
  • for our own internal record keeping;
  • to communicate with you;
  • to respond to your customer service requests;
  • to process your transactions;
  • to administer a contest, promotion, survey or other site feature;
  • to develop new products or services;
  • to send periodic emails regarding the status of or changes to our services or site features;
  • to send marketing, marketing research or promotional materials or newsletters by email, including advertorial emails from third parties, which you may unsubscribe from if you wish;
  • for other research, analytical and statistical purposes.

Contests and Promotions:

We may offer contests and other promotions that may require registration. By entering any contest or promotion, personally identifiable information may be disclosed to third parties in connection with the administration of such, contest or promotion, including, without limitation, in connection with winner selection, prize fulfillment and as otherwise required by law or permitted by the promotion’s rules.

Opting Out of Marketing Communications

You may opt out of receiving updates, notifications, and/or newsletters by following the instructions provided within those communications, or, if you have an account, de-selecting the corresponding boxes on your email preferences page.

If you have an account on K5, you may access, modify, or delete the personal information that you have provided to us by logging into your member profile page or contacting us (see below). If you request restrictions on our uses or disclosures of your personal information, we may comply with your request by deleting your account information. Please note that we can only honor requests to out opt of disclosures on a going forward basis and opt-out requests do not affect information that we have previously disclosed. We may also retain certain information about you as required by law or as permitted by law for legitimate business purposes. For example, if you request that we delete your information but we believe that you have violated our Terms of Use, we may retain information about you in order to attempt to resolve the issue before deleting it.

Disclosures of Information

We do not sell or disclose the personal information about you described above to nonaffiliated parties except to provide you with products or services, when we have your permission, or under the circumstances listed below. We do not disclose your personal information to third parties for those third parties’ own marketing purposes.

  • to nonaffiliated companies that we engage as contractors or agents to perform services for us, such as administering our website, systems, and software; sending direct mail communications; or administering a contest. We will disclose your information with such contractors only to the extent reasonably necessary for them to perform services on our behalf, consistent with this Privacy Policy;
  • In response to subpoenas, court orders, or legal process, from law enforcement agencies or regulators, or as otherwise required by law;
  • To assert or defend our legal rights, including fraud prevention and enforcing this Privacy Policy and our Terms of Use;
  • To protect the rights, property, or safety of us or other persons, including to detect, prevent, or otherwise address fraud, security, or technical issues, or anything else that we may consider to be, or pose a risk of being, an illegal, unethical, or legally actionable activity;
  • As we deem appropriate to attempt to prevent physical or emotional harm to other persons and/or to their property based on overt or implied threat;
  • In connection with an actual or proposed corporate merger, acquisition, asset purchase, or other transaction or proceeding involving all or part of the business or assets to which the information pertains; and
  • To other companies, such as direct marketers to perform marketing services on our behalf, or other institutions with whom we have joint marketing agreements.

We may also disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

Security

We have implemented safeguards to protect the information we collect. However, no data security measures can guarantee security. In particular, no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

External Links

The public areas of our web site contain various educational, marketing and other materials including third party advertisements and links to third party websites or applications. The privacy and data collection practices on any linked web sites are entirely separate from us and are not covered by this Privacy Policy. Those companies' privacy policies will govern how they collect, use and disclose personal information that you provide to them.

Scope of This Privacy Policy

This Privacy Policy covers all of the information that we collect or receive from visitors to k5learning.com and subdomains (including store.k5learning.com).

Changes to the Privacy Policy

Any information that we collect is subject to the Privacy Policy in effect at the time that information is collected. We may revise this Privacy Policy from time to time, so please check this page regularly for updates. 

Consent

Your use of this website site is conditioned on your having accepted these terms. This Privacy Policy is subject to change from time to time, and your continued use of the website is conditioned upon your acceptance of any modifications hereto.

Contact Us

If you have any questions about your privacy or security measures at K5, please contact us.

K5 Learning
117-1641 Lonsdale Avenue
North Vancouver, B.C.
V7M 2J5